This policy outlines how any personal data we collect from you, or that you provide to us, will be processed, shared, or transmitted by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will handle it.
AltSEO Limited is the Data Controller for compliance under the Data Protection Act 1998, the Privacy and Electronic Communication (EC Directive) Regulations 2003, and the EU General Data Protection Regulation. You can contact AltSEO Ltd at AltSEO Limited, 10 Shevchenko St., Kyiv, Ukraine, 01054.
Our Data Promise was last updated on Monday, 27th April 2024.
What type of information and data do we collect about you?
We may collect and process the following data about you:
Information you give us: You may provide us with personal information by completing request forms on our website or by corresponding with us via phone, email, or other means. This includes information you provide when you search for a service, order a service or product, contact us via the website, or report a problem. The information you give us may include your name, address, email address, phone number, occupation, and financial and credit card information.
Information we collect about you: Each time you visit our website, we may automatically collect:
- Technical information, including your IP address, login information, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Information about your visit, including full URLs, products viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information, and methods used to browse away from the page. This information may be collected via cookies (see below for more on cookies).
Information you provide to us: When using our services, you may provide information about yourself, your employees, agents, advisors, or freelancers, including names, job titles, addresses, email addresses, and phone numbers. You may also provide information about your customers, prospects, and suppliers, including transaction and interests data.
Information we receive from other sources: We may receive information about you from other services we provide or from third parties we work with, such as business partners, galleries, brokers, subcontractors, payment and delivery services, analytics providers, search information providers, and credit reference agencies.
How do we use your information?
We use the information held about you in the following ways:
Information you give to us: We will use this information to:
- Fulfill our obligations from any contracts between you and us and provide you with the requested information, products, and services.
- Inform you about other goods and services similar to those you have purchased or inquired about.
- Notify you of changes to our service.
- Ensure content from our website is presented effectively for you and your computer.
- Provide marketing information and for customer support, billing, and auditing services.
Information we collect about you: We will use this information to:
- Administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes.
- Improve our website and applications to ensure content is presented effectively.
- Keep our website and applications safe and secure.
- Measure or understand the effectiveness of advertising and deliver relevant ads to you.
- Make suggestions and recommendations about goods or services that may interest you.
Information we receive from other sources: We may combine this information with information you give us and use it for the purposes described above.
When we may disclose your information to others
We may share your personal information with any member of our group, including our subsidiaries and our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006. We may also share your information with selected third parties, including:
- Business partners, suppliers, and subcontractors for the performance of any contract with you.
- Analytics and search engine providers to improve and optimize our website.
- Credit reference agencies to assess your credit score if required for a contract.
We may disclose your personal information to third parties if we sell or buy any business or assets, in which case we may disclose your data to the prospective seller or buyer. If we or our assets are acquired by a third party, personal data held by us will be transferred as part of the assets. We may also disclose your personal data to comply with legal obligations or to enforce our website’s terms of use, our terms and conditions of supply, or to protect our rights, property, or safety.
How do we use cookies on our website?
Our website uses cookies to distinguish you from other users, which helps us provide a good experience and improve our website.
A cookie is a small file stored on your browser or your computer’s hard drive. We use:
- Strictly necessary cookies: Required for the operation of our website.
- Analytical/performance cookies: Allow us to recognize and count visitors and see how they move around the site.
- Functionality cookies: Recognize you when you return to our website and remember your preferences.
- Targeting cookies: Record your visit to our website, the pages visited, and links followed to make our website and advertising respect your preferences.
Third parties may also use cookies over which we have no control. These are likely to be analytical/performance cookies or targeting cookies. You can block cookies using your browser settings, but this may limit access to parts of our website.
Where we store your personal data
Data we collect may be transferred to and stored outside the EEA. It may also be processed by staff outside the EEA who work for us or our suppliers. By submitting your data, you agree to this transfer, storage, and processing. We will take reasonable steps to ensure your data is treated securely and in accordance with this policy.
Security of your information
Payment transactions will be encrypted. If we provide you with a password to access certain parts of our website, you are responsible for keeping it confidential. While we strive to protect your personal data, we cannot guarantee its security during transmission to our site.
Your rights
You can ask us not to process your data for marketing purposes by checking certain boxes on our forms. Under the GDPR, you also have the right to revoke or amend consent for storing and using your data. Contact us at hello@goup.co.uk to exercise your data rights.
Links to other websites
Our website contains links to other websites with their own privacy policies, for which we do not accept responsibility. Please check these policies before submitting personal data.
Access to information
You have the right to access information held about you under the Data Protection Act 1998 and the GDPR. This right can be exercised in accordance with the Act and Regulation.
Changes to our privacy policy
Any future changes to our Privacy Policy will be posted on this page and, where appropriate, notified to you by email. Check back frequently for updates.
Contact
Questions, comments, and requests regarding this privacy policy are welcome and should be addressed to info@altseo.agency.